Shipping & Delivery
We strive to deliver your BlackSplotch orders safely and efficiently. Here's everything you need to know about our shipping and delivery process.
Processing Time
Once your order is confirmed and payment is received, we typically process and prepare your order for shipment within 2-3 business days. During peak seasons or sales periods, processing may take up to 5 business days.
Shipping Methods
We work with trusted shipping partners to ensure your orders arrive safely and on time. Shipping methods and carriers may vary depending on your location.
Delivery Times
Domestic Shipping
Standard delivery: 5-7 business days
Express delivery: 2-3 business days (available for select locations)
International Shipping
Standard delivery: 10-15 business days
Express delivery: 5-7 business days (available for select countries)
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Free shipping may be available for orders over a certain amount - check our current promotions for details.
Order Tracking
Once your order has been shipped, you'll receive a tracking number via email. You can use this number to track your package's journey and estimated delivery date.
Delivery Address
Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders delivered to incorrect addresses provided by the customer. If you need to change your delivery address, please contact us as soon as possible.
International Orders
International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges vary by country and are not included in the order total. Please check with your local customs office for more information.
Questions?
If you have any questions about shipping or delivery, please contact our customer service team. We're here to help.