How to Order
Ordering from BlackSplotch is simple and straightforward. Follow these steps to complete your purchase.
Step-by-Step Ordering Process
1. Browse Our Collection
Explore our carefully curated selection of fashion pieces. Use filters to find exactly what you're looking for by category, size, color, or price range.
2. Select Your Items
Click on any product to view detailed information, including available sizes, colors, and materials. Add your desired items to your shopping bag.
3. Review Your Cart
Before proceeding to checkout, review your selected items, quantities, and sizes. Make any necessary adjustments to ensure everything is correct.
4. Complete Your Order
Click the "Complete Order" button to submit your order request. At this stage, no payment is required. You'll only need to provide your basic contact information (name, email, phone number) so we can reach out to you.
5. Customer Representative Contact
After you complete your order, our customer service representative will contact you within 24-48 hours via phone or email. They will discuss your order details, answer any questions you may have, and guide you through the next steps.
6. Finalize Details
During the conversation with our customer representative, you will:
- Confirm your shipping address and delivery preferences
- Discuss shipping options and delivery timelines
- Complete the payment process (wire transfer or other agreed payment method)
- Receive payment instructions and order confirmation
7. Order Processing
Once payment is received and confirmed, your order will be processed and prepared for shipment. You'll receive tracking information via email once your order has been shipped.
Important Note
No payment is required at the time of order completion. Our customer service team will contact you to finalize all details, including shipping address, delivery options, and payment arrangements. This personalized approach ensures that all your questions are answered and your order is processed exactly as you prefer.
Payment Methods
Payment will be arranged during your conversation with our customer representative. We accept wire transfers and other payment methods as agreed upon. Payment instructions will be provided after order confirmation.
Need Help?
If you have any questions about the ordering process or need assistance, please don't hesitate to contact us. Our customer service team is here to help.